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It looks
like a jumbo license plate and it can be found just about
everywhere Gary Keller goes. Just ask for his business card,
and you'll see it again. The chairman of the board of Keller
Williams Realty promotes a belief structure that is summed
up in the acronym "WI4C2TS."
The code stands for Win-win or no deal; Integrity, do the
right thing; Customers/clients come first; Commitment in
all things; Communication, seek first to understand; Creativity,
ideas before results; Teamwork, together every one achieves
more; Trust, begins with honesty, and Success, results through
people.
Real estate agents appear to be getting the message--more
than 15,000 will be in the Keller Williams Realty fold this
year. The company started with a single office in Austin,
Texas, in 1983 and has grown to more than 200 U.S. offices
and locations in three Canadian provinces.
"Keller Williams appears to be on the same growth path
that RE/MAX, the world's largest real estate company, was
on at a similar point in its history," said Keller.
"We believe we have found the essential formula for
success in the real estate industry."
Here's a look at the man who developed that formula:
Job description: Chairman of the board of Keller Williams
Realty International.
Most important business goals accomplished recently: $16
million in profit share paid to-date to participating associates.
Surpassed 200 offices and 12,000 sales associates.
Biggest recurring business problem or headache: New owners
internalizing and implementing the Keller Williams Realty
business model.
Biggest misperception other people have about your company:
Non-Keller Williams people don't understand the difference
between profit share and a pyramid company.
Most important trend in the real estate industry today:
The disenfranchising of the real estate agent.
Suppose you had a magic wand that could change anything
you wanted about the real estate. What you would change?
Nothing.
Best business decision you ever made: Hiring Mo Anderson,
our president and CEO, to run the day-to-day business, giving
me the freedom to envision and evaluate new opportunities,
continue to develop trend-setting training programs and
work with the key people in our company.
Worst business decision you ever made: Selling a region
to the wrong owner for our business model.
Most important ethical consideration in business decisions:
Choosing the right business partners as owners and developers
of our business model.
Education: Bachelor's degree in business administration
in marketing with a specialization in real estate/insurance
from Baylor University. Graduated in 1979.
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