Mobile App Privacy Policy

PRIVACY POLICY
KELLER WILLIAMS REALTY REAL ESTATE SEARCH MOBILE APPLICATION

Keller Williams Realty, Inc. (“Keller Williams") provides you with this privacy policy (“Privacy Policy") to let you know Keller Williams’ information collection and usage policies and practices that apply to information collected via the Keller Williams Realty Real Estate Search mobile application (the “Keller Williams App") powered by WolfNet Technologies, LLC with a Smarter Agent license. The privacy policies for WolfNet Technologies, LLC and Smarter Agent are incorporated by reference and are available at http://wolfnet.com/legal/terms-of-use/ and http://home.smarteragent.com/privacy-and-terms/#pp, respectively.

Information Collection

When you use the Keller Williams App, Keller Williams collects information about you and your browsing habits. The information we collect depends on the sections of the Keller Williams App you visit, your activity in the App, and information you may choose to provide voluntarily.

When you use the Keller Williams App, the Keller Williams App records each “For Sale Property" viewed by you using the Keller Williams App. Whenever you select “Call To See" to schedule an appointment to view a property, you are providing express permission to share the related For Sale Property information with Keller Williams real estate brokers and/or agents, even if your call is not completed.

The Keller Williams App may collect location information that is made available to us solely by virtue of our relationship with you. This information may be considered Customer Proprietary Network Information (CPNI). To the extent this information is considered CPNI, we acknowledge that you have a right, and we have a duty, under the federal and state law, to protect the confidentiality of your CPNI. By using the Keller Williams App, you expressly accept and consent to our accessing, collecting, using, and maintaining your location data to provide the services contained within the Keller Williams Application. The disclosure and display of this location data may be used by Keller Williams, WolfNet Technologies, and their respective licensors and licensees, but only to provide the services contained within the Keller Williams App, and you hereby consent to such disclosure and display. You may keep your location information private by deleting this App and ceasing to use the Keller Williams App.

For most of the services available in the Keller Williams App, Keller Williams does not require your personal information. There are portions of the Keller Williams App where you will be given the option to provide information about you. The information that you may be asked to provide may include your name, email address, telephone number, and address. Depending on your request and other circumstances, other information may also be collected. It is your discretion and determination whether to provide such information. When using the Keller Williams App to inquire about a property or contact a real estate agent, broker, or office, this information may be shared with a Keller Williams real estate agent, broker, or market center. When using the Keller Williams App “App Help" function, this information, as well as your User ID, App version, device type, model, and operating system version, and your mobile carrier information may be shared with Keller Williams and its licensees and/or licensors in order to answer your requests and improve App function. All or some of the information collected by the Keller Williams App may be shared with Keller Williams, WolNet Technologies, and their respective licensees and licensors, but only to the extent necessary to provide the services within the Keller Williams App, including any requests or inquiries you make using the App.

Keller Williams may use "message format" and "message open" sensing technologies to enable Keller Williams to recognize whether you have enabled your email program to receive HTML emails. If so, this information is associated with your email address so that we can send subsequent messages to you in HTML format. The "message open" sensing technology allows us to recognize whether you have opened our email messages. We can only detect this if you have enabled your email program to receive HTML emails.

Additionally, Keller Williams may collect information from you automatically when you visit our website, which may include the name of the domain and host from which you access the Internet; the Internet protocol (IP) address of your computer; the type of browser and software operating system you use; the date and time you access our website; and the Internet address of the website from which you linked to our site.

Keller Williams websites may use cookies to enhance browsing on our websites. "Cookies" are small files or records that are placed on your computer's hard drive to collect information about your activities on our website. Depending on your browser, you can choose to have your browser warn you every time a cookie is being sent to you and/or turn off cookie placement. If you refuse, your overall browsing experience can be affected and may prevent you from fully using our websites. This Privacy Policy only covers the use of cookies by the Keller Williams websites and does not cover the use of cookies by third parties. When you visit the Site or other third-party websites via links on the Site, depending on your browser settings and/or configurations and/or the sites you visit, other third parties (e.g. your web browser, other websites you have visited, etc.) may collect personally identifiable information about your online activities over time and across different websites. Keller Williams does not control the information third parties collect about you and your online activities. To learn more about cookies and how to control cookie placement for your particular browser, click "help" on your browser's menu or visit http://www.allaboutcookies.org. Your use of a Keller Williams website is governed by the website’s privacy policy and terms of use available at http://www.kw.com/kw/privacypolicy.html and http://www.kw.com/kw/termsofuse.html, respectively. You do not have to visit a Keller Williams website in order to use the Keller Williams App (except to the extent you wish to view this Privacy Policy).

Use of the Information

Keller Williams uses the information it collects (whether submitted by you or automatically collected) to respond to your requests, to provide you with information that Keller Williams thinks may be of interest to you, and to operate its business. Keller Williams may also disclose your information to its affiliates, agents, and other third parties as necessary to provide the services within the Keller Williams App, including any requests or inquiries you make using the App.

In addition, Keller Williams may disclose aggregated data and statistics in order to describe the App to prospective partners, advertisers, and other third parties, and for other lawful purposes. Further, Keller Williams may disclose information provided by you as part of any merger, sale, acquisition, or other acquisition of some or all of Keller Williams or its assets.

In addition to the disclosures described in this Privacy Policy, Keller Williams cannot fully ensure that your information, including personally identifiable information, will not be disclosed to other third parties. For example, Keller Williams may disclose part or all of a user's personal information when Keller Williams believes, in good faith, that the law requires or compels such disclosure, or when Keller Williams has good faith reason to believe that disclosure is necessary to protect Keller Williams’ rights or property, the rights of another user, or to prevent harm. Keller Williams cannot fully eliminate the risk that your information, including personally identifiable information, may be disclosed to third parties due to unauthorized access, erroneous disclosure, or unlawful interception. If you create an account with Keller Williams, either via the Keller Williams App or on a Keller Williams website, we encourage you to not share your passcode with others. We also encourage you to take any necessary measures to protect the security of any device you use to access the Keller Williams App or any Keller Williams website, such as passcode protecting the device and only using secure Wi-Fi.

Your Choices

Keller Williams does not require you to provide personal information in order to use the App. However, if you choose to not provide requested personal information, your ability to use all of the App’s features may be limited or you may not receive the information that you are requesting. By choosing to provide personal information, you agree to the terms of this Privacy Policy.

If you do not want to receive e-mail or other communications from Keller Williams, please contact us at [email protected] It is your responsibility to review and monitor this page for legal notices and communications. Please note that each Keller Williams market center is independently owned and operated and that each Keller Williams agent is an independent contractor of his or her respective market center. If you have branded your Keller Williams App to a specific agent, team, or market center, you will need to contact that agent, team, or market center directly if you no longer wish to receive e-mail or other communications from that agent, team, or market center.

Underage Customers

The Keller Williams App is not designated nor intended to collect information from children under the age of 13. In addition, Keller Williams does not knowingly collect information from children under the age of 13.

Keller Williams markets our products and services exclusively to adults. If you are younger than age 18, you may use our website or the Keller Williams App only with the permission and involvement of your parents or guardian.

Links to Third-Party Websites

When you click on links in the Keller Williams App that take you to third-party website(s), you will be subject to the third parties' privacy policies and terms of use or service. Keller Williams cannot and does not accept responsibility for the contents or actions of any third-party website(s). We encourage you to read the posted privacy statement of every site you visit, whether you are linking from our site or browsing on your own. Please note than when using the Keller Williams App, you may open links to third-party websites while remaining in the Keller Williams App. In such an event, you are still subject to said third parties' privacy policies and terms of use or service.

Changes to Our Privacy Policy

This Privacy Policy was last modified on December 10, 2013. We reserve the right to modify or amend this policy at any time by posting the revised privacy policy on our website.

Questions or Comments

If you have any questions regarding our Privacy Policy, please email us at [email protected].

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