GENERAL PURPOSE OF JOB
Keller Williams International is seeking a Customer Service Representative ("CSR") to assist in managing the many relationships within the Vendor Network Department specifically focused on the vendor relationships of the Business Development Department. He/she will also be required to work closely with the departmental Operations Manager on all fulfillment issues to insure delivery of the contracted opportunities.
A sales support background is essential for this position. Additionally, this role will assist the Business Development Team on all accounts including (but not limited to) making sure that vendor requests are identified and logged into the database, following up on agreements between the vendor and KWRI, generating proposals, all while providing excellent customer service. The CSR will follow-up and insure that our vendors feel up-to-date on products and opportunities while increasing advertising and sponsorships.
ESSENTIAL DUTIES AND RESPONSIBILITIES
The CSR must be a team player and be able to work and interact in an environment that requires flexibility, as the program itself is ever changing. The CSR must be personable and have great people-skills with great attention to detail. The individual must have a focus on success, be open to new idea, and have the ability to contribute to the department and the company as a whole.
Must be able to: