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Job Description

 

Agent Services Coordinator

Keller Williams OC Coastal Realty is currently looking for talent that is interested in a growth opportunity of a lifetime. Must work well in a fast paced environment and be customer service oriented. KWOCC currently has 160 agents and is growing rapidly. We need support as we continue to grow! Our Director of Agent Services is responsible for retaining and engaging the agents in our brokerage. The DAS facilitates new agent intake, orientation and helps agents acclimate to the KW systems and tools. You must have a strong understanding that the agents in our office are our clients. Connecting them to the tools and resources that Keller Williams offers is critical to their success. The Director of Agent Services will also be responsible for teaching, acknowledging accomplishments, supporting the staff and keeping the energy in the office positive and ALIVE!! The candidate must have a deep urge to help others - it should be part of your DNA! The ideal candidate will possess the following behavioral traits: Proactively handle challenging people and/or situations. Comfort following the lead of others. Be able to multi-task and is comfortable with change. Have a high level of empathy and consideration of others. Establish/Nurture personal relationships. Calm under pressure. Background Requirements: Real Estate Industry Experience required. Real Estate License would be ideal, but not required. Must have a High School Degree with some college or a Bachelor's Degree. Primary People Contacts for this Position: Agents/Clients Daily Leadership Daily Peers Daily List of Skills Required: Strong verbal and written communication skills Microsoft Office ? including Publisher and Excel Good organizational abilities Calm under pressure Marketing Experience Rapport building between Staff, Agents and KWOCC Family Social Media Disciplines Required: Accountability Time Management Detail Oriented Professional Demeanor Takes Initiative Resourceful Creative Minded

Job Summary

Position Title

Agent Services Coordinator

Location

San Clemente, CA

Job Type

Administration

Contact Info

  • Farryn Townley
  • 949-492-7653
  • Email

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