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Director of First Impressions (DFI) - SW Orlando

The Director of First Impressions is the front face of our Market Center, welcoming agents and clients with a warm and genuine smile. The DFI will direct guests appropriately, notifying the appropriate personnel of visitor arrival, maintains telecommunications systems as well as communications and notifications to agents within the Market Center. Keller Williams Classic Realty is located in the vibrant Dr. Phillips neighborhood, servicing it and the areas surrounding it including: Windermere, Bay Hill, Winter Garden, and many more sought after neighborhoods. KW Classic is looking for an energetic, fresh faced candidate who is proficient in communicating on the phone, multitasking, adept in working in the Microsoft Office Suite. KW Classic also has a Luxury Division within the Market Center and the DFI must be dressed appropriately and able to address its clients accordingly. The DFI Job Duties are as follows (but not limited to): Welcomes visitors by greeting them, in person or on telephone; answering or referring inquiries. Directs visitors by maintaining staff and agent directories; giving instructions. Maintains the telecommunication system; answering the phone in a timely manner. Maintains continuity within the Market Center by documenting and communicating actions, irregularities, and continuing needs. Inputting new agents into the Market Center systems (phone, fax, copy machine). Creating Market Center notifications and distributing them via Email Skills/Qualifications: Telephone Skills, Verbal Communication, Listening, Professionalism (a must), Customer Focus, Highly Organized, Informing Others, Handles Pressures, Phone Skills, Supply Management, Proficient in Microsoft Office (Word, Excel, Powerpoint a must, Publisher a plus), Proficient in Outlook

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Director of First Impressions (DFI) - SW Orlando


Orlando, FL

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