The Managing Broker is responsible for the supervision of the brokers (associates) who are licensed with the firm and oversees the risk reduction programs of the firm on behalf of the Designated Broker. The position entails attention to key areas including, but not limited to, the following:
- Provide guidance and support to our associates with transaction questions, what ifs' and 'how tos' regarding working with buyers and sellers, listing & buyer presentations, marketing within all applicable rules and regulations regulations.
- Responds in a timely and professional manner to concerns, complaints, and other issues that arise from time to time from cooperating brokers, clients and customers. The Managing broker works with all parties involved to seek a resolution with a win-win outcome while protecting our clients and associates.
- Review all listings and sales & documents uploaded into Transaction Management System (DotLoop)
- Tag missing items and items Department of Licensing will expect to be in the file
- Review files as the missing documents are submitted
- Review files after closing to insure all DOL pertinent items are in the file (staff) NWMLS
Government and Professional Association Liaison
Washington Department of Licensing (DOL)
- Fielding complaints once they are received and most importantly contacting DOL to keep out of the 'legal soup'
- Respond to DOL inquiries for information
- Assist with DOL audits
- General Customer Service questions re: 'how tos' & problem solving
- Answer all NWMLS forms and Rules & Regulation questions for Associates
- Alert to teaching moments for searching, mapping, stats, etc to save time & help the agent look great
- Communicate with NWMLS Listing Input Supervisor/Department
- Complete Quarterly Broker Verification Report
- Complete Quarterly Pending Report
Association of REALTORS
- Track and oversee associate membership compliance
- Participation in the Seattle King County Association of REALTORS and communicate association value to associates
- REALTOR Safety practice tips-Set up Safety Reporting System within the office
- NWMLS Forms - purchase & sales and listings
- Short Sale Advisory requirements
- Mock purchase and sales agreements
- New agent training with particular emphasis on those with less than 2 years inreal estate
- Hold Lunch & Learns to bring pertinent topics to the associates
- Create and implement a platform for agent growth through education/consulting, through masterminds, etc.
New Agent Career Development
- Associates with less than 2 years in real estate:
- Provide a heightened level of supervision for associates with less than 2 years in the business.
- Review firms listings and sales within 48 hours of receipt by office. Meet with the new associates before pen goes to paper to alleviate any errors from the very beginning.
- Proficient in the 'how tos' of HUD, Homepath
- Answer associate questions, what ifs' and 'how tos' regarding working with buyers and sellers, listing & buyer presentations, marketing within NWMLS & DOL regulations
- Hold EM checks on Short Sales prior to lienholder approval
- Head up Real Estate School-getting classes approved, working with front desk when issuing certificates
- New agent development/orientation/follow up from career night through school through joining the office
- Attend Mega Camp in September both agent and leadership